image for site

Admin Steps to Fix Sell Account Setup Error

Learn the steps an admin should take to fix the 'Sell account setup' error for users.

How can an admin resolve the 'Sell account setup' error for a user?

Admins need to complete specific steps to resolve the 'Sell account setup' error for users.

First, they should verify that the user has been granted access to Sell in the Admin Center. Then, they must follow the complete invitation process, which may involve actions in the Pending Actions tab of the Sell settings. This ensures that all necessary permissions are correctly set up for the user.


More related questions

Why am I seeing the error message 'Your Sell Admin is still setting up your Sell account'?

This error message means that your admin hasn't finished setting up your access to Sell. If you're a Support agent trying to access Sell and see this message, it indicates that the necessary permissions haven't been fully configured. Even if your…

What should I do if my admin has given me access but I still can't access Sell?

If your admin has confirmed your access but you still can't get into Sell, there might be an additional setup step required. Your admin should ensure that your access is fully configured in the Admin Center. They need to follow the complete…

What does the 'Complete invitation process' involve for Sell access?

The 'Complete invitation process' is a crucial step for finalizing Sell access permissions. This process may require checking the Pending Actions tab in the Sell settings to ensure all necessary permissions are granted. It's an additional step that…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites