Adjust Language Settings for Dynamic Content
How do I adjust language settings for dynamic content?
Adjusting language settings for dynamic content involves ensuring that the language in the end user's profile matches the language field of your dynamic content variants exactly. This is crucial for the correct language variant to be used in email notifications.
Review the language settings in both the end user's profile and your dynamic content. Make sure they are identical. For example, if the end user's language is 'French - français', your dynamic content should also be set to 'French - français'. This will ensure that the emails are sent in the correct language.
More related questions
Why is my dynamic content not translating emails correctly?
If your dynamic content isn't translating emails into the correct language, it might be due to a mismatch between the end user's language profile and the dynamic content language. The language in the end user's profile must exactly match the…
How can I ensure my dynamic content matches the end user's language?
To ensure your dynamic content matches the end user's language, both the end user's language profile and the dynamic content language field must be identical. If they don't match exactly, the system defaults to a pre-set language variant, often…
What happens if there's no exact language match in dynamic content?
If there's no exact language match between the end user's profile and the dynamic content, the system defaults to the default language variant. This means that if your dynamic content doesn't have a matching language variant, the email will be sent…
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
