Adding a New Greeting in Zendesk Talk
How can I add a new greeting in Zendesk Talk?
Adding a new greeting in Zendesk Talk is straightforward.
First, go to the Admin Center, then navigate to Channels > Talk and email > Talk, and select Greetings. Click 'Add greeting', enter a name for your greeting, and choose the appropriate Greeting Type. You can record a new greeting directly or upload an audio file. After selecting the phone number for the greeting, click 'Save'. For more information, check out theoriginal link.
More related questions
How do I set up voicemail in Zendesk Talk?
To set up voicemail in Zendesk Talk, you need to have a Zendesk Talk plan and be an Administrator. Start by navigating to the Admin Center, then open Channels > Talk and email > Talk, and select Greetings. Click 'Add greeting', enter a name, and…
What are the prerequisites for setting up voicemail in Zendesk Talk?
Before setting up voicemail in Zendesk Talk, ensure you have a Zendesk Talk plan and Administrator access. These prerequisites are necessary to access the settings required for configuring voicemail and greetings. If you meet these requirements,…
How do I verify my new greeting in Zendesk Talk?
To verify your new greeting in Zendesk Talk, call your Zendesk Talk number from an external phone line. This step ensures that the greeting plays as expected. It's a good practice to test your setup after adding a new greeting to confirm everything…
Can I upload a pre-recorded audio file for greetings in Zendesk Talk?
Yes, you can upload a pre-recorded audio file for greetings in Zendesk Talk. When adding a new greeting, you have the option to either record directly using your web browser or upload an audio file. This flexibility allows you to use professionally…
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
