Verifying New Greetings in Zendesk Talk
How do I verify my new greeting in Zendesk Talk?
To verify your new greeting in Zendesk Talk, call your Zendesk Talk number from an external phone line.
This step ensures that the greeting plays as expected. It's a good practice to test your setup after adding a new greeting to confirm everything is working correctly. For more information on testing your voice support setup, visit theoriginal link.
More related questions
How do I set up voicemail in Zendesk Talk?
To set up voicemail in Zendesk Talk, you need to have a Zendesk Talk plan and be an Administrator. Start by navigating to the Admin Center, then open Channels > Talk and email > Talk, and select Greetings. Click 'Add greeting', enter a name, and…
How can I add a new greeting in Zendesk Talk?
Adding a new greeting in Zendesk Talk is straightforward. First, go to the Admin Center, then navigate to Channels > Talk and email > Talk, and select Greetings. Click 'Add greeting', enter a name for your greeting, and choose the appropriate…
What are the prerequisites for setting up voicemail in Zendesk Talk?
Before setting up voicemail in Zendesk Talk, ensure you have a Zendesk Talk plan and Administrator access. These prerequisites are necessary to access the settings required for configuring voicemail and greetings. If you meet these requirements,…
Can I upload a pre-recorded audio file for greetings in Zendesk Talk?
Yes, you can upload a pre-recorded audio file for greetings in Zendesk Talk. When adding a new greeting, you have the option to either record directly using your web browser or upload an audio file. This flexibility allows you to use professionally…
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