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Add or Edit an Alias in Zendesk Help Center

Find out how to add or edit an alias in Zendesk Help Center. Customize your display name for privacy or personalization.

Can I add or edit an alias in the Zendesk Help Center?

Yes, if aliases are enabled for your Zendesk Help Center, you can add or edit an alias in your profile. An alias allows you to display a different name when interacting within the Help Center, providing an additional layer of privacy or personalization.

To set up or change your alias, go to your profile settings and look for the alias option. From there, you can enter a new alias or modify an existing one. This feature is particularly useful if you want to maintain anonymity or use a nickname when participating in community discussions.


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