Add 'Message Us' Button to Zendesk Guide
How can I add the 'Message Us' button to my Zendesk Guide help center?
Adding the 'Message Us' button to your Zendesk Guide help center involves editing the theme's code.
Navigate to Guide Admin, click the Customize design icon, and select the theme you want to edit. Click Customize, then Edit Code. In the Templates section, choose the template you want to modify and add the code snippet before the template’s closing tag. Don't forget to save your changes to ensure the button appears on your help center pages.
More related questions
How do I add a 'Message Us' button to my website or app?
To add a 'Message Us' button to your website or app, you need to configure it first and then insert a code snippet. Start by configuring the button in the Admin Center under Channels > Messaging and social > Messaging. Choose your social messaging…
What options can I configure for the 'Message Us' button?
You can customize several aspects of the 'Message Us' button to fit your website or app's design. In the Admin Center, under Channels > Messaging and social > Messaging, you can configure the button's color (choose between a gradient style, dark…
Can I change the language of the 'Message Us' button text?
Yes, you can change the text on the 'Message Us' button to any language you prefer. Simply edit the label text during the button configuration process in the Admin Center. If you need the button to display in a different language, such as Spanish,…
What should I do if I want a multi-lingual help center?
To create a multi-lingual help center, you need to manage different language versions of your pages. While the 'Message Us' button text can be customized for different languages, ensuring your entire help center supports multiple languages involves…
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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