Add 'Message Us' Button to Website or App
How do I add a 'Message Us' button to my website or app?
To add a 'Message Us' button to your website or app, you need to configure it first and then insert a code snippet.
Start by configuring the button in the Admin Center under Channels > Messaging and social > Messaging. Choose your social messaging channel, and adjust the button's color, size, corner radius, width, and label. Once configured, copy the code snippet and paste it into the HTML of each page where you want the button to appear, just before the closing tag.
For more details, check out the originalZendesk article.
More related questions
What options can I configure for the 'Message Us' button?
You can customize several aspects of the 'Message Us' button to fit your website or app's design. In the Admin Center, under Channels > Messaging and social > Messaging, you can configure the button's color (choose between a gradient style, dark…
How can I add the 'Message Us' button to my Zendesk Guide help center?
Adding the 'Message Us' button to your Zendesk Guide help center involves editing the theme's code. Navigate to Guide Admin, click the Customize design icon, and select the theme you want to edit. Click Customize, then Edit Code. In the Templates…
Can I change the language of the 'Message Us' button text?
Yes, you can change the text on the 'Message Us' button to any language you prefer. Simply edit the label text during the button configuration process in the Admin Center. If you need the button to display in a different language, such as Spanish,…
What should I do if I want a multi-lingual help center?
To create a multi-lingual help center, you need to manage different language versions of your pages. While the 'Message Us' button text can be customized for different languages, ensuring your entire help center supports multiple languages involves…
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