Activating Zendesk Agent Workspace: Step-by-Step Guide
How do I activate the Zendesk Agent Workspace?
Activating the Zendesk Agent Workspace is a straightforward process. You can do this by navigating to the Admin Center, then selecting Workspaces, followed by Agent tools, and finally Agent Workspace. Here, you will find the option to activate or deactivate the workspace as needed. This feature allows you to manage your customer interactions more efficiently by providing a unified interface for all communication channels.
For more detailed instructions, you can refer to the originalZendesk help documentation.
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