Zendesk's New Translation Management Feature Explained
What is the new translation management feature in Zendesk's article context panel?
Zendesk has introduced a new feature that moves article translation management to the context panel. This change provides better visibility of translations and their publishing and review states, making it easier to manage multilingual content.
Previously, translations were managed through a dropdown menu, which could be cumbersome. The new context panel allows you to see all translations at a glance, create new ones, and manage them more efficiently. This update is part of Zendesk's ongoing enhancements to the article editor.
More related questions
How does the new translation view in Zendesk affect users?
The updated translation view in Zendesk's article context panel allows users to manage translations more efficiently. It provides a comprehensive view of all available translations and simplifies the process of creating and managing them. Users can…
Do I need to take any action to use the new translation panel in Zendesk?
No action is required to use the new translation panel in Zendesk. If you have a multilingual help center, the new panel will appear in your article editor automatically. For more information on managing translations, you can refer to Zendesk's…
Why did Zendesk move translation management to the context panel?
Zendesk moved translation management to the context panel to improve the user experience by providing better visibility and ease of use. The previous method, using a dropdown menu, was less efficient for tracking translations in the publishing…
Where can I find more information about managing translations in Zendesk?
For more information about managing translations in Zendesk, you can refer to their resources on managing help center translations for articles. These resources provide detailed guidance on setting up and managing a multilingual help center. If you…
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