Reasons for Zendesk's Translation Management Update
Why did Zendesk move translation management to the context panel?
Zendesk moved translation management to the context panel to improve the user experience by providing better visibility and ease of use. The previous method, using a dropdown menu, was less efficient for tracking translations in the publishing workflow.
The new context panel allows users to see all translations at a glance, making it easier to manage and ensure content is available in multiple languages. This change emphasizes the importance of catering to a multilingual audience.
More related questions
What is the new translation management feature in Zendesk's article context panel?
Zendesk has introduced a new feature that moves article translation management to the context panel. This change provides better visibility of translations and their publishing and review states, making it easier to manage multilingual content….
How does the new translation view in Zendesk affect users?
The updated translation view in Zendesk's article context panel allows users to manage translations more efficiently. It provides a comprehensive view of all available translations and simplifies the process of creating and managing them. Users can…
Do I need to take any action to use the new translation panel in Zendesk?
No action is required to use the new translation panel in Zendesk. If you have a multilingual help center, the new panel will appear in your article editor automatically. For more information on managing translations, you can refer to Zendesk's…
Where can I find more information about managing translations in Zendesk?
For more information about managing translations in Zendesk, you can refer to their resources on managing help center translations for articles. These resources provide detailed guidance on setting up and managing a multilingual help center. If you…
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