Zendesk's New Feature for Premium Sandboxes
What is the new feature announced by Zendesk for premium sandboxes?
Zendesk has introduced a new feature that allows users to deploy trigger configuration changes from a premium sandbox directly to their production instance. This means that admins no longer need to manually recreate triggers in production after testing them in a sandbox. Additionally, Zendesk has announced a closed beta for deploying automations, enhancing the overall Sandbox experience.
This change is designed to streamline the process of managing triggers and automations, reducing the risk of errors and improving efficiency. By automating the transfer of trigger details and improving dependency mapping, Zendesk aims to make change management safer and more effective for its users. For more details, you can check the original announcementhere.
More related questions
How does the new Zendesk feature improve trigger deployment?
The new Zendesk feature simplifies the process of deploying triggers from a premium sandbox to production by automating the transfer of trigger details. Previously, admins had to manually recreate triggers in production after testing them in a…
Why did Zendesk introduce the ability to deploy triggers from sandboxes?
Zendesk introduced this feature to enhance change management for its users. By allowing trigger configuration changes to be deployed directly from a premium sandbox to production, Zendesk aims to make the process of testing and implementing changes…
What should I do if I want to use the new Zendesk feature?
If you already have access to premium sandboxes, you don't need to take any action to use the new feature. However, if you don't have access, you should contact your sales representative or Zendesk Customer Support to upgrade your account or…
What is the closed beta announced by Zendesk?
Alongside the new feature for deploying triggers, Zendesk has announced a closed beta for deploying automations from premium sandboxes to production. This beta allows users to test out the new automation deployment capabilities and provide feedback…
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