Zendesk's Data Redundancy with Enhanced Disaster Recovery
How does Zendesk ensure data redundancy with Enhanced Disaster Recovery?
Zendesk ensures data redundancy through real-time data replication and availability zone redundancy. Your data is replicated in real-time within and across AWS Availability Zones, providing extra redundancy and reducing the risk of data loss.
Additionally, Zendesk's infrastructure is spread across multiple physically diverse Availability Zones within each region. This setup allows Zendesk to recover services within the surviving zones if one is impacted by a disaster.
More related questions
What is Enhanced Disaster Recovery in Zendesk?
Enhanced Disaster Recovery is a feature in Zendesk that provides enhanced protection and faster recovery of your data in case of a disaster. It ensures your Zendesk data is replicated in real-time and offers priority cloud resiliency. This means…
What are the key features of Zendesk's Enhanced Disaster Recovery?
Zendesk's Enhanced Disaster Recovery includes several key features such as real-time data replication, availability zone redundancy, traffic prioritization, and priority recovery planning. These features work together to ensure that your data is…
What are the recovery objectives for Zendesk's Enhanced Disaster Recovery?
Zendesk's Enhanced Disaster Recovery has specific recovery objectives to minimize downtime and data loss. The Recovery Time Objective (RTO) aims to restore normal operations within four hours from the time a disaster is declared. The Recovery Point…
Are there any exceptions to Zendesk's Enhanced Disaster Recovery?
Yes, there are exceptions to Zendesk's Enhanced Disaster Recovery. It does not apply to certain functionalities within Zendesk Suite, Support and Chat integrations with third-party messaging providers, or to Zendesk Sunshine Conversations, Zendesk…
How does traffic prioritization work in Zendesk's Enhanced Disaster Recovery?
Traffic prioritization in Zendesk's Enhanced Disaster Recovery ensures that your account's traffic is prioritized over other accounts during recovery. This is achieved by combining AWS Availability Zone redundancy with Cloudflare edge network…
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