Zendesk's Enhanced Disaster Recovery includes several key features such as real-time data replication, availability zone redundancy, traffic prioritization, and priority recovery planning. These features work together to ensure that your data is protected and can be quickly recovered in the event of a disaster.
Real-time data replication ensures your data is duplicated across AWS Availability Zones, while availability zone redundancy spreads infrastructure across multiple zones for increased resilience. Traffic prioritization ensures your account's traffic is prioritized during recovery, and priority recovery planning involves regular testing of recovery plans.
Enhanced Disaster Recovery is a feature in Zendesk that provides enhanced protection and faster recovery of your data in case of a disaster. It ensures your Zendesk data is replicated in real-time and offers priority cloud resiliency. This means…
Zendesk ensures data redundancy through real-time data replication and availability zone redundancy. Your data is replicated in real-time within and across AWS Availability Zones, providing extra redundancy and reducing the risk of data loss….
Zendesk's Enhanced Disaster Recovery has specific recovery objectives to minimize downtime and data loss. The Recovery Time Objective (RTO) aims to restore normal operations within four hours from the time a disaster is declared. The Recovery Point…
Yes, there are exceptions to Zendesk's Enhanced Disaster Recovery. It does not apply to certain functionalities within Zendesk Suite, Support and Chat integrations with third-party messaging providers, or to Zendesk Sunshine Conversations, Zendesk…
Traffic prioritization in Zendesk's Enhanced Disaster Recovery ensures that your account's traffic is prioritized over other accounts during recovery. This is achieved by combining AWS Availability Zone redundancy with Cloudflare edge network…