Zendesk's Advanced Data Retention Policies Explained
What are advanced data retention policies in Zendesk?
Advanced data retention policies allow you to limit the data you keep by creating deletion schedules with specific conditions. Admins and agents in custom roles can set these schedules to automatically delete archived tickets that meet the conditions, supporting compliance with data retention laws and managing data storage efficiently.
For more details, refer to Creating multiple ticket deletion schedules for advanced data retention policies in the originalZendesk article.
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