Zendesk Widget Not Appearing: Troubleshooting Tips
Discover troubleshooting tips if your Zendesk widget doesn't appear even after enabling the Contact form.
What should I do if the Zendesk widget still doesn't appear after enabling forms?
If your Zendesk widget still doesn't appear after enabling the Contact form, there might be other issues at play. It's recommended to consult the troubleshooting guide provided by Zendesk.
This guide can help identify other potential reasons why the widget might not be showing on your website. For more detailed troubleshooting steps, refer to the article: Troubleshooting guide: Why is the widget not showing on my website?
More related questions
Why does my Zendesk widget disappear when agents are offline?
If your Zendesk widget disappears when agents are offline, it's likely due to the settings in your Web Widget (Classic). To ensure the widget remains visible, you need to enable the Contact form setting. This allows visitors to submit a Support…
How can I keep the Zendesk chat button visible when agents are offline?
To keep the Zendesk chat button visible when agents are offline, you need to adjust your widget settings. By enabling the Contact form setting, the widget will remain visible, allowing visitors to submit a Support ticket even when agents are not…
Can I keep the chat button without allowing ticket submissions when offline?
If you want to keep the chat button visible but don't want visitors to submit tickets when agents are offline, you might need to customize your widget settings. Currently, enabling the Contact form is the standard way to keep the widget visible,…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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