Zendesk Support for Cookie-Restricted Browsers
How does Zendesk support cookie-restricted browsers like Safari, Chrome, and Firefox?
Zendesk has implemented a streamlined sign-in process to support cookie-restricted browsers like Safari, Chrome, and Firefox. This ensures that agents and end users can sign in without issues, even when these browsers restrict cookie usage.
To sign in, users simply click the 'Sign in' link in the help center, enter their credentials, and are automatically directed to the appropriate page. Agents will see their dashboard, while end users return to their help center as signed-in users. For more details, visit theoriginal link.
More related questions
What should I do if I encounter issues signing into Zendesk on Safari?
If you're having trouble signing into Zendesk on Safari, there are a few steps you can try to resolve the issue. First, ensure that you have the latest version of Safari. If you see a 'Cookies required' warning, you may need to adjust your browser…
Will the phase-out of third-party cookies in Chrome affect Zendesk sign-in?
The phase-out of third-party cookies in Chrome will not impact the Zendesk Support or help center sign-in experience. Zendesk has already taken steps to ensure that the sign-in process remains smooth and unaffected by these changes. This includes…
How can end users sign into Zendesk using social or business accounts?
End users can sign into Zendesk using their social or business accounts for a seamless experience. When signing in, users have the option to use a username and password or choose to sign in with a linked social or business account. This flexibility…
What is the current status of Zendesk's efforts to eliminate third-party cookies?
Zendesk is actively working to eliminate the use of third-party cookies across its platform. This initiative is a high priority for Zendesk, as they aim to address issues introduced by browser restrictions on third-party cookies. The company is…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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