If you're having trouble signing into Zendesk on Safari, there are a few steps you can try to resolve the issue.
First, ensure that you have the latest version of Safari. If you see a 'Cookies required' warning, you may need to adjust your browser settings. In Safari, go to 'Preferences', select 'Advanced', and enable the 'Show Develop menu in menu bar'. Then, disable 'Cross-Origin Restrictions' from the Develop menu. After signing in, you can re-enable the restrictions. This workaround may need to be repeated each time you sign in.
Zendesk has implemented a streamlined sign-in process to support cookie-restricted browsers like Safari, Chrome, and Firefox. This ensures that agents and end users can sign in without issues, even when these browsers restrict cookie usage. To sign…
The phase-out of third-party cookies in Chrome will not impact the Zendesk Support or help center sign-in experience. Zendesk has already taken steps to ensure that the sign-in process remains smooth and unaffected by these changes. This includes…
End users can sign into Zendesk using their social or business accounts for a seamless experience. When signing in, users have the option to use a username and password or choose to sign in with a linked social or business account. This flexibility…
Zendesk is actively working to eliminate the use of third-party cookies across its platform. This initiative is a high priority for Zendesk, as they aim to address issues introduced by browser restrictions on third-party cookies. The company is…