Zendesk Sell Voice does not support CNAM for outbound calls, meaning your business name cannot be displayed. CNAM, or Caller Name, is a feature that allows the display of a business name instead of a phone number. To use CNAM, you would need to integrate a third-party telephony solution with Zendesk Sell.
No, Zendesk Sell Voice does not support displaying your business name on outbound calls. Instead, your Sell phone number will be shown. If displaying a business name is crucial, you might want to explore using a third-party telephony solution that…
If you need to display a business name on outbound calls, consider using a third-party telephony solution. Zendesk Sell Voice itself does not support CNAM, which is the feature that allows a business name to be shown instead of a phone number. By…