No, Zendesk Sell Voice does not support displaying your business name on outbound calls. Instead, your Sell phone number will be shown. If displaying a business name is crucial, you might want to explore using a third-party telephony solution that integrates with Zendesk Sell and offers CNAM (Caller Name) capability. This way, you can ensure your business name appears on outbound calls.
If you need to display a business name on outbound calls, consider using a third-party telephony solution. Zendesk Sell Voice itself does not support CNAM, which is the feature that allows a business name to be shown instead of a phone number. By…
Zendesk Sell Voice does not support CNAM for outbound calls, meaning your business name cannot be displayed. CNAM, or Caller Name, is a feature that allows the display of a business name instead of a phone number. To use CNAM, you would need to…