Zendesk Sell 'Last Activity Date' Feature Explained
What is the 'Last activity date' feature in Zendesk Sell?
The 'Last activity date' feature in Zendesk Sell logs meaningful activities with a lead or contact, such as notes, calls, texts, visits, tasks, or emails. It does not update for simple edits or tagging, ensuring that only significant interactions are recorded. For more information, see the originalZendesk article.
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