Zendesk QA Automatic Import Frequency
Zendesk QA imports conversations every four to six hours automatically. Learn how to manually update if needed.
How often does Zendesk QA import conversations automatically?
Zendesk QA automatically imports conversations from your help desk every four to six hours. This regular schedule ensures that your data is consistently updated without manual intervention.
However, if you need to import conversations sooner, you have the option to manually update the connection. This can be done through your account settings by selecting 'Connections' and manually triggering the update process.
More related questions
How can I manually update my Zendesk QA connection?
You can manually update your Zendesk QA connection to import conversations sooner. Normally, Zendesk QA imports conversations every four to six hours, but you can trigger this process manually if needed. To do this, go to your account settings and…
What steps are involved in manually updating a Zendesk QA connection?
Manually updating a Zendesk QA connection involves a few simple steps. First, navigate to your account settings and select the 'Toggle sidebar' icon. Then, under 'Account', click on 'Connections'. Locate the connection you wish to update, click on…
Can I trigger a Zendesk QA import outside the regular schedule?
Yes, you can trigger a Zendesk QA import outside the regular schedule. While the system automatically imports conversations every four to six hours, you have the flexibility to initiate this process manually. To do so, access your account settings,…
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