Zendesk Bot Updates Not Visible? Here's What to Do
Learn how to make your Zendesk bot updates visible by starting a new conversation.
What should I do if my Zendesk bot updates aren't visible?
If your Zendesk bot updates aren't visible, try starting a new conversation.
Social media channels may not reflect your bot updates if you're testing within an old conversation. To see the changes, close any open interactions and initiate a new conversation. This is particularly important for platforms like WhatsApp, where deleting the old conversation from your device can help apply the new bot flow. For more information, visit theoriginal link.
More related questions
Why aren't my Zendesk bot changes showing on social media?
If your Zendesk bot changes aren't appearing on social media, it might be due to testing in a previous conversation. When you update your Zendesk bot, social media channels like WhatsApp may still display the old bot flow if you're testing within…
How can I test new Zendesk bot flows on WhatsApp?
To test new Zendesk bot flows on WhatsApp, you need to start a new conversation. If you've updated your Zendesk bot and want to see the changes on WhatsApp, make sure to close any existing interactions. Delete the current WhatsApp conversation from…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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