Zendesk Attachment Size Limit
Is it possible to increase the attachment size limit in Zendesk?
The current attachment size limit in Zendesk is 20 MB per file. Unfortunately, there is no option to increase this limit.
If you have a larger file, consider compressing it or splitting it into smaller parts. For feature requests like increasing the size limit, you can post in Zendesk's feedback forum to suggest improvements.
More related questions
How do I attach a PDF file to an article in Zendesk?
To attach a PDF file to an article in Zendesk, you need to access the article editor. Click on the Article settings gear icon in the sidebar, then select 'Manage attached media' at the lower right side of the editor. This will open the media…
Can I display a PDF directly in a Zendesk article?
Currently, Zendesk does not support displaying PDFs directly within an article. Users are required to download the document to view it. A workaround is to convert the PDF to a JPG using an online tool and then insert it as an inline image. If you…
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Can I hide the attachment icon after adding a PDF link in Zendesk?
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How do I change the brand for PDF attachments in Zendesk?
To change the brand for PDF attachments in Zendesk, ensure that you upload the attachment to the correct article associated with the desired brand. The brand is determined by the article's brand settings. If you encounter errors, it might be…
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