Zendesk API Request Security Measures
Learn about Zendesk's security measures for API requests and how they protect your account from abuse during unusual spikes.
What are the security measures for API requests in Zendesk?
Zendesk employs security measures to safeguard against abuse from unknown users and systems, especially during unusual spikes in API requests.
These measures ensure that your account's API rate limit is not compromised by anonymous requests. Zendesk's protocols are designed to maintain the integrity and security of your account, even when faced with unexpected increases in API activity. For further details, you can refer to Zendesk's resources on managing API usage and rate limits.
More related questions
Do anonymous calls to list articles affect my Zendesk API rate limit?
No, anonymous calls to list articles do not affect your Zendesk API rate limit. These requests are excluded from consuming any of your account's API rate limit. Zendesk has implemented security measures to handle any unusual spikes in API requests,…
How does Zendesk handle unusual spikes in API requests?
Zendesk has security measures in place to handle unusual spikes in API requests. These measures are designed to prevent abuse from unknown users and systems. If your account experiences an unexpected increase in API requests, Zendesk's security…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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