Handling Unusual API Request Spikes in Zendesk
Discover how Zendesk manages unusual spikes in API requests to protect your account from abuse and maintain security.
How does Zendesk handle unusual spikes in API requests?
Zendesk has security measures in place to handle unusual spikes in API requests. These measures are designed to prevent abuse from unknown users and systems.
If your account experiences an unexpected increase in API requests, Zendesk's security protocols will ensure that your account remains secure and that the API rate limit is not adversely affected by these anonymous requests. For more information on API usage and rate limits, you can explore Zendesk's developer documentation.
More related questions
Do anonymous calls to list articles affect my Zendesk API rate limit?
No, anonymous calls to list articles do not affect your Zendesk API rate limit. These requests are excluded from consuming any of your account's API rate limit. Zendesk has implemented security measures to handle any unusual spikes in API requests,…
What are the security measures for API requests in Zendesk?
Zendesk employs security measures to safeguard against abuse from unknown users and systems, especially during unusual spikes in API requests. These measures ensure that your account's API rate limit is not compromised by anonymous requests….
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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