Zendesk Account Owner Left: What to Do Next
Learn how to transfer Zendesk account ownership if the current owner leaves the company. Follow these steps to ensure seamless access.
What should I do if the Zendesk account owner leaves the company?
If the Zendesk account owner leaves the company, you need to transfer the account ownership to another user. The account owner has unique access and permissions that are not available to admins, so it's important to update this role promptly.
To change the account owner, you must know who the previous account owner was. Once you have this information, you can follow the directions provided in the article titled 'Changing the account owner' to complete the transfer. For more detailed instructions, you can refer to the originalZendesk help article.
More related questions
How can I transfer Zendesk account ownership?
Transferring Zendesk account ownership is necessary when the current owner leaves the company. The account owner has special permissions that need to be reassigned. To transfer ownership, you need to know the identity of the previous account owner….
Why is it important to change the Zendesk account owner?
Changing the Zendesk account owner is crucial because the owner has unique access and permissions that are not available to other users, including admins. If the account owner leaves the company, failing to update this role can lead to access…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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