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Workaround for 50 Organization Limit in Zendesk

Discover the workaround for managing more than 50 organizations in Zendesk user segments using tags.

What is the workaround for the 50 organization limit in Zendesk user segments?

The workaround involves using tags to manage your organizations within a user segment. This method bypasses the 50 organization limit.

Start by creating a new user segment and select the option for 'Users and organizations matching ANY of these tags'. Assign a specific tag to your organizations. If tagging is not yet enabled, you will need to enable user and organization tagging. Tag the organizations you want to include with the selected tag. Then, in Guide Settings, go to Security > Require sign in > Limit to user segment, choose your new user segment, and click Update.


More related questions

How can I add more than 50 organizations to a user segment in Zendesk?

You can't directly increase the limit of 50 organizations in a user segment. Instead, you can use a workaround by creating a new user segment based on tags. To do this, first create a new user segment and use the 'Users and organizations matching…

How do I enable user and organization tagging in Zendesk?

To use the workaround for the 50 organization limit, you need to enable user and organization tagging if it's not already enabled. Enabling tagging allows you to assign tags to users and organizations, which can then be used to create user…

Why is there a limit of 50 organizations in a Zendesk user segment?

Zendesk has a limit of 50 organizations per user segment to maintain system performance and manageability. This limit ensures that user segments remain efficient and manageable. However, if you need to include more than 50 organizations, you can…

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