Why Zendesk Introduces Public API for Media
Why is Zendesk introducing the Public API for Media?
Zendesk is introducing the Public API for Media to enhance media management consistency and branding across projects.
This new API simplifies media management by offering a centralized repository for monitoring and overseeing all media files. It boosts efficiency in updating and maintaining media content and fosters improved collaboration by providing shared access to media resources. The transition to this API empowers developers with superior external integration capabilities, gradually phasing out the current HC API for a more sophisticated API landscape.
More related questions
What is the Zendesk Public API for Media?
The Zendesk Public API for Media is a new solution designed to streamline the interaction and management of images and article attachments through external integrations based on REST API. This API provides comprehensive CRUD (create, read, update,…
What functionalities does the Zendesk Public API for Media offer?
The Zendesk Public API for Media offers a range of functionalities to manage media resources effectively. Core functionalities include creating media by uploading new images and article attachments with relevant metadata, reading media to retrieve…
How can developers transition to the Zendesk Public API for Media?
Developers can transition to the Zendesk Public API for Media by reviewing the Guide Medias in the developer documentation. This will help them understand how to interact with the new API and make necessary adjustments to their integrations….
What should I do if I have feedback or questions about the Zendesk Public API for Media?
If you have feedback or questions about the Zendesk Public API for Media, you can visit the community forum where Zendesk collects and manages customer product feedback. For general assistance with Zendesk products, you can contact Zendesk Customer…
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