Why Zendesk Chose UK and Osaka for Data Hosting
Why is Zendesk expanding data hosting to the UK and Osaka?
Zendesk is expanding data hosting to the UK and Osaka to address the increasing need for data sovereignty and compliance with regional data privacy laws. This move ensures that customer data can be stored and processed within specific geographic boundaries, which is essential for adhering to local regulations.
This expansion is particularly beneficial for businesses in regulated industries like finance, healthcare, and government. It also supports multinational corporations aiming to maintain high standards of data security and compliance while expanding their global presence.
More related questions
What are the new data hosting locations announced by Zendesk?
Zendesk has announced new data hosting locations in the UK and Osaka. This expansion allows users to store their data in these regions, supporting data locality requirements for Zendesk services like Support, Chat, Guide, and Gather. Previously,…
Which Zendesk products are covered by the new data hosting locations?
The new data hosting locations in the UK and Osaka cover several Zendesk products, including Support, Chat, Gather, Guide, and Sunshine. These products can now benefit from data locality in these regions. However, some products like Zendesk…
How can I opt-in to data locality for my Zendesk account?
To opt-in to data locality for your Zendesk account, you need to contact your Zendesk account executive or Zendesk Customer Support. Whether you're a new or existing customer, you can choose to have your data stored in a specific region. If you…
Is data locality included in my Zendesk plan?
Data locality is included by default for Zendesk Suite customers and is enabled after activation. If you're on a Zendesk Support Professional or Support Enterprise plan, you can purchase data locality as an add-on. If you're unsure whether data…
Where can I find more information about Zendesk's data hosting?
For more information about purchasing data locality as an add-on, you can refer to the 'About the data center location add-on' section. To understand which functionalities are covered in different data hosting locations, see Zendesk’s Regional Data…
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
