Data Locality Inclusion in Zendesk Plans
Is data locality included in my Zendesk plan?
Data locality is included by default for Zendesk Suite customers and is enabled after activation. If you're on a Zendesk Support Professional or Support Enterprise plan, you can purchase data locality as an add-on.
If you're unsure whether data locality is included in your plan, it's best to speak with your Zendesk account executive or contact Zendesk Customer Support for clarification.
More related questions
What are the new data hosting locations announced by Zendesk?
Zendesk has announced new data hosting locations in the UK and Osaka. This expansion allows users to store their data in these regions, supporting data locality requirements for Zendesk services like Support, Chat, Guide, and Gather. Previously,…
Why is Zendesk expanding data hosting to the UK and Osaka?
Zendesk is expanding data hosting to the UK and Osaka to address the increasing need for data sovereignty and compliance with regional data privacy laws. This move ensures that customer data can be stored and processed within specific geographic…
Which Zendesk products are covered by the new data hosting locations?
The new data hosting locations in the UK and Osaka cover several Zendesk products, including Support, Chat, Gather, Guide, and Sunshine. These products can now benefit from data locality in these regions. However, some products like Zendesk…
How can I opt-in to data locality for my Zendesk account?
To opt-in to data locality for your Zendesk account, you need to contact your Zendesk account executive or Zendesk Customer Support. Whether you're a new or existing customer, you can choose to have your data stored in a specific region. If you…
Where can I find more information about Zendesk's data hosting?
For more information about purchasing data locality as an add-on, you can refer to the 'About the data center location add-on' section. To understand which functionalities are covered in different data hosting locations, see Zendesk’s Regional Data…
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