Why 'Ticket Created - Date' Filter is Auto-Applied in Explore
Why is the 'Ticket Created - Date' filter automatically applied in Zendesk Explore?
The 'Ticket Created - Date' filter is automatically applied to new reports in Zendesk Explore to enhance data loading efficiency.
When you create a report without a time filter, Explore has to process your entire account's data history, which can lead to performance issues and slow down the tool. By applying the 'Ticket Created - Date' filter, the data is limited to a specific timeframe, resulting in faster and more efficient report generation. If your report doesn't need a time filter, you can adjust or remove it as needed. For more details, check out the article onWorking with report filters.
More related questions
How does the 'Ticket Created - Date' filter improve report performance in Zendesk Explore?
The 'Ticket Created - Date' filter improves report performance by limiting the data timeframe, speeding up data processing. Without a time filter, Zendesk Explore would need to analyze your entire account's data history, which can be…
Can I remove the 'Ticket Created - Date' filter from my Zendesk Explore report?
Yes, you can remove the 'Ticket Created - Date' filter if your report doesn't require it. While this filter is automatically applied to improve performance by narrowing the data timeframe, you have the flexibility to adjust or remove it based on…
What happens if I don't use a time filter in Zendesk Explore reports?
Not using a time filter in Zendesk Explore reports can lead to performance issues due to processing the entire data history. When a report is created without a time filter, Explore has to analyze all historical data in your account, which can be…
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