Removing 'Ticket Created - Date' Filter in Zendesk Explore
Learn how to remove the 'Ticket Created - Date' filter from your Zendesk Explore report if it's not needed.
Can I remove the 'Ticket Created - Date' filter from my Zendesk Explore report?
Yes, you can remove the 'Ticket Created - Date' filter if your report doesn't require it.
While this filter is automatically applied to improve performance by narrowing the data timeframe, you have the flexibility to adjust or remove it based on your report's needs. This allows you to customize your report to include the data you find most relevant, even if it means processing a larger dataset.
More related questions
Why is the 'Ticket Created - Date' filter automatically applied in Zendesk Explore?
The 'Ticket Created - Date' filter is automatically applied to new reports in Zendesk Explore to enhance data loading efficiency. When you create a report without a time filter, Explore has to process your entire account's data history, which can…
How does the 'Ticket Created - Date' filter improve report performance in Zendesk Explore?
The 'Ticket Created - Date' filter improves report performance by limiting the data timeframe, speeding up data processing. Without a time filter, Zendesk Explore would need to analyze your entire account's data history, which can be…
What happens if I don't use a time filter in Zendesk Explore reports?
Not using a time filter in Zendesk Explore reports can lead to performance issues due to processing the entire data history. When a report is created without a time filter, Explore has to analyze all historical data in your account, which can be…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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