Admins and Account Managers are the ones who can configure a custom integration in Zendesk QA. This task may require some technical experience, so it's important to ensure that the person handling the setup is comfortable with technical configurations.
Having the right permissions and technical know-how is crucial for setting up a custom integration, as it involves importing and exporting data using the API. If you're an Admin or Account Manager, you can start the process by navigating to Account Settings and selecting Connections.
To set up a custom integration in Zendesk QA, you need to follow a few steps. First, navigate to Account Settings and select Connections. Then, click on 'Add connection' in the top-right corner. From the Service dropdown, choose 'custom…
To obtain your API credentials for Zendesk QA, you need to follow a simple process. First, navigate to the section where you can view your API token. Click on the copy button next to the API token, which will be revealed when you hover over it….
Finding your workspace ID in Zendesk QA is straightforward. First, navigate to Account settings, then go to Settings and select Connections. Click on the three dots next to your connection and choose 'Edit connection'. To locate the ID of your…