image for site

Who Can Extend a Zendesk Trial?

Learn who has the authority to extend a Zendesk trial and how to do it.

Who can extend a Zendesk trial?

Only the account owner has the authority to extend a Zendesk trial. This ensures that the person responsible for the account is the one making decisions about trial extensions. If you're the account owner and your trial is eligible for an extension, you can easily extend it through the Admin Center.


More related questions

How long does a Zendesk trial last?

A Zendesk trial lasts for 14 days before it expires. During this period, you can explore all the features and functionalities Zendesk has to offer. If you find that you need more time to evaluate the product, you may be eligible to extend your…

Can I extend my Zendesk trial after it expires?

Yes, you can extend your Zendesk trial even after it expires. If your trial has already expired, you'll see a 'Trial expired' page when you log into your account. From there, you can choose to buy Zendesk, compare different plans, or extend your…

How do I extend my Zendesk trial?

To extend your Zendesk trial, navigate to the Admin Center and click on 'Account' in the sidebar. Then, select 'Billing' followed by 'Subscription'. If your trial is eligible for an extension, a banner will appear at the top of your Subscription…

What happens if my Zendesk trial expires?

If your Zendesk trial expires, you'll be directed to a 'Trial expired' page upon logging into your account. From this page, you have the option to purchase Zendesk, compare different plans, or extend your trial if you are eligible. This page serves…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites