Steps to Extend Your Zendesk Trial
How do I extend my Zendesk trial?
To extend your Zendesk trial, navigate to the Admin Center and click on 'Account' in the sidebar. Then, select 'Billing' followed by 'Subscription'. If your trial is eligible for an extension, a banner will appear at the top of your Subscription page. Click 'Extend trial', specify your reason for the extension, and then click 'Extend trial' again. Once successful, your trial tasks page will update with a new trial end date.
More related questions
How long does a Zendesk trial last?
A Zendesk trial lasts for 14 days before it expires. During this period, you can explore all the features and functionalities Zendesk has to offer. If you find that you need more time to evaluate the product, you may be eligible to extend your…
Can I extend my Zendesk trial after it expires?
Yes, you can extend your Zendesk trial even after it expires. If your trial has already expired, you'll see a 'Trial expired' page when you log into your account. From there, you can choose to buy Zendesk, compare different plans, or extend your…
Who can extend a Zendesk trial?
Only the account owner has the authority to extend a Zendesk trial. This ensures that the person responsible for the account is the one making decisions about trial extensions. If you're the account owner and your trial is eligible for an…
What happens if my Zendesk trial expires?
If your Zendesk trial expires, you'll be directed to a 'Trial expired' page upon logging into your account. From this page, you have the option to purchase Zendesk, compare different plans, or extend your trial if you are eligible. This page serves…
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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