Who Can Access Zendesk WFM Web App?
Find out who is eligible to access the Zendesk Workforce Management (WFM) web app and manage tasks.
Who can access the Zendesk WFM web app?
Access to the Zendesk Workforce Management (WFM) web app is available to admins and team members with the necessary permissions.
This ensures that only authorized personnel can manage and oversee workforce tasks, maintaining security and efficiency within your team. If you have the right permissions, you can access the WFM app through the Zendesk Products icon or the WFM time tracker icon in the top bar.
More related questions
How can I access the Zendesk Workforce Management (WFM) web app?
You can easily access the Zendesk Workforce Management (WFM) web app from within Zendesk. To do this, simply click on the Zendesk Products icon located in the top bar and select Workforce Management. Alternatively, you can click on the WFM time…
Where is the WFM time tracker icon located in Zendesk?
The WFM time tracker icon is conveniently located in the top bar of Zendesk Support. This icon provides quick access to the Workforce Management web app, allowing you to open it directly from the top bar. This feature is designed to streamline your…
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