Only account owners and billing admins can accept a Zendesk trial upgrade. If your account is eligible, you'll see a notification in your account. This notification will guide you through the process of selecting and starting a trial upgrade.
You can try out a higher-level Zendesk plan or feature if your account is eligible. If eligible, you'll see a notification in your account allowing you to upgrade your plan or try new features for 30 days at no extra cost. This trial period lets…
If you don't purchase the Zendesk trial upgrade, your account will automatically revert to your original plan after 30 days. During the trial, you can explore new features and plans at no extra cost. Once the trial ends, any features you added will…
To start a Zendesk trial upgrade, look for the upgrade notification in your account. Click the upgrade link, choose a plan or feature to try, and click 'Start trial.' You'll receive a confirmation message and a countdown showing the days left in…
To purchase a Zendesk trial upgrade, go to your Subscription page and click 'See details' next to the plan you're trialing. Then, click 'Buy now' and follow the instructions in the shopping cart to complete your purchase. This will update your plan…
The Zendesk Agent Workspace is the default interface for agents when you start a trial upgrade. It provides a streamlined experience for managing customer interactions. During the trial, your account is automatically upgraded to this workspace,…