What is the Zendesk Agent Workspace?
What is the Zendesk Agent Workspace?
The Zendesk Agent Workspace is the default interface for agents when you start a trial upgrade. It provides a streamlined experience for managing customer interactions. During the trial, your account is automatically upgraded to this workspace, allowing you to explore its features and benefits.
More related questions
How can I try out a higher-level Zendesk plan or feature?
You can try out a higher-level Zendesk plan or feature if your account is eligible. If eligible, you'll see a notification in your account allowing you to upgrade your plan or try new features for 30 days at no extra cost. This trial period lets…
What happens if I don't purchase the Zendesk trial upgrade?
If you don't purchase the Zendesk trial upgrade, your account will automatically revert to your original plan after 30 days. During the trial, you can explore new features and plans at no extra cost. Once the trial ends, any features you added will…
Who can accept a Zendesk trial upgrade?
Only account owners and billing admins can accept a Zendesk trial upgrade. If your account is eligible, you'll see a notification in your account. This notification will guide you through the process of selecting and starting a trial upgrade.
How do I start a Zendesk trial upgrade?
To start a Zendesk trial upgrade, look for the upgrade notification in your account. Click the upgrade link, choose a plan or feature to try, and click 'Start trial.' You'll receive a confirmation message and a countdown showing the days left in…
How can I purchase a Zendesk trial upgrade?
To purchase a Zendesk trial upgrade, go to your Subscription page and click 'See details' next to the plan you're trialing. Then, click 'Buy now' and follow the instructions in the shopping cart to complete your purchase. This will update your plan…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
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