image for site

Where to Find Zendesk System Status Information

Learn where to find current system status information for Zendesk, including updates and post-mortem summaries.

Where can I find more information about Zendesk system status?

For current system status information about Zendesk, you can check their system status page. This page provides updates on any ongoing issues and summaries of post-mortem investigations after incidents have ended.

If you have additional questions about specific incidents, such as the one on July 3, 2024, you can contact Zendesk customer support for more detailed information.


More related questions

What happened during the Zendesk Sell incident on July 3, 2024?

On July 3, 2024, Zendesk Sell users experienced issues with the platform loading blank pages in Chrome. This problem occurred from 09:13 UTC to 14:00 UTC. Fortunately, the issue was resolved by 15:45 UTC, and users were advised to use alternative…

How was the Zendesk Sell issue on July 3, 2024 resolved?

The Zendesk Sell issue on July 3, 2024, was resolved by updating the configuration name to its new format. This change corrected the default settings that were causing the platform to load blank pages in Chrome. The incident was fully resolved by…

What was the root cause of the Zendesk Sell incident on July 3, 2024?

The root cause of the Zendesk Sell incident on July 3, 2024, was a change in configuration naming. This change inadvertently caused default settings to be applied, leading to the platform loading blank pages in Chrome. To fix the issue, Zendesk…

What workaround was suggested during the Zendesk Sell incident on July 3, 2024?

During the Zendesk Sell incident on July 3, 2024, users experiencing blank pages in Chrome were advised to clear their cache and cookies or use an alternative browser as a workaround. These temporary solutions were suggested while Zendesk…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites