image for site

What to Do If Your Zendesk Password Expires

Learn what happens if your Zendesk password expires and how to reset it through the 'Forgot password' flow.

What happens if my Zendesk password expires?

If your Zendesk password expires before you have a chance to change it, you'll be redirected to a 'Forgot password' flow when you try to sign in. Simply follow the onscreen instructions to reset your password and regain access to your account.


More related questions

How can I change my Zendesk password?

Changing your Zendesk password is a straightforward process. Simply go to your user profile and open the Security Settings tab. Click on 'Change' in the Password section, enter your current password, and then type your new password twice to confirm…

What should I do if I forget my Zendesk password?

If you forget your Zendesk password, don't worry! When you try to sign in, you'll be redirected to a 'Forgot password' flow. Just follow the onscreen instructions to reset your password. This process ensures you can regain access to your account…

Will I receive a notification when my Zendesk password is changed?

Yes, you will receive an email notification from Zendesk Support whenever your password is changed. This applies whether the change is made through the agent interface, a password reset link, or the API. It's a security measure to ensure you're…

Why do I receive different notifications for password changes?

You might notice different notifications when a password is changed. Sometimes, the email will state that the password was reset by 'you', and other times it might say 'administrator'. This difference indicates who initiated the password change,…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites