Understanding Zendesk Password Change Notifications
Why do I receive different notifications for password changes?
You might notice different notifications when a password is changed. Sometimes, the email will state that the password was reset by 'you', and other times it might say 'administrator'. This difference indicates who initiated the password change, whether it was you or an admin on your account.
More related questions
How can I change my Zendesk password?
Changing your Zendesk password is a straightforward process. Simply go to your user profile and open the Security Settings tab. Click on 'Change' in the Password section, enter your current password, and then type your new password twice to confirm…
What should I do if I forget my Zendesk password?
If you forget your Zendesk password, don't worry! When you try to sign in, you'll be redirected to a 'Forgot password' flow. Just follow the onscreen instructions to reset your password. This process ensures you can regain access to your account…
Will I receive a notification when my Zendesk password is changed?
Yes, you will receive an email notification from Zendesk Support whenever your password is changed. This applies whether the change is made through the agent interface, a password reset link, or the API. It's a security measure to ensure you're…
What happens if my Zendesk password expires?
If your Zendesk password expires before you have a chance to change it, you'll be redirected to a 'Forgot password' flow when you try to sign in. Simply follow the onscreen instructions to reset your password and regain access to your account.
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
