What to do if your organization is tax-exempt?
Learn the steps to take if you believe your organization is exempt from sales tax on Zendesk subscriptions.
What should I do if I believe my organization is tax-exempt?
If you believe your organization is exempt from state sales tax, you should have your account owner contact Zendesk Customer Support. They can help verify your tax-exempt status and ensure your account is billed correctly.
It's important to address this with Zendesk to avoid unnecessary charges on your invoice. For more information, you can refer to the originalZendesk help article.
More related questions
Why is there a sales tax on my Zendesk invoice?
Sales tax is added to your Zendesk invoice because subscriptions are subject to sales tax in certain US states. Since June 2013, Zendesk has been collecting sales tax in these jurisdictions, and the subscription prices listed do not include this…
Is sales tax included in Zendesk subscription prices?
No, sales tax is not included in the listed subscription prices for Zendesk. The prices you see do not account for sales tax, which is why it appears as an additional charge on your invoice. This is because Zendesk subscriptions are subject to…
When did Zendesk start collecting sales tax?
Zendesk began collecting sales tax in certain US states starting in June 2013. This means that if your subscription is subject to sales tax, it will appear as an additional charge on your invoice. The sales tax is not included in the listed…
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