Is sales tax included in Zendesk subscription prices?
Understand why sales tax is not included in Zendesk subscription prices and how it affects billing.
Is sales tax included in Zendesk subscription prices?
No, sales tax is not included in the listed subscription prices for Zendesk. The prices you see do not account for sales tax, which is why it appears as an additional charge on your invoice.
This is because Zendesk subscriptions are subject to sales tax in certain US states, and Zendesk began collecting this tax in June 2013. If you have concerns about the tax charges, you can reach out to Zendesk Customer Support for clarification.
More related questions
Why is there a sales tax on my Zendesk invoice?
Sales tax is added to your Zendesk invoice because subscriptions are subject to sales tax in certain US states. Since June 2013, Zendesk has been collecting sales tax in these jurisdictions, and the subscription prices listed do not include this…
What should I do if I believe my organization is tax-exempt?
If you believe your organization is exempt from state sales tax, you should have your account owner contact Zendesk Customer Support. They can help verify your tax-exempt status and ensure your account is billed correctly. It's important to address…
When did Zendesk start collecting sales tax?
Zendesk began collecting sales tax in certain US states starting in June 2013. This means that if your subscription is subject to sales tax, it will appear as an additional charge on your invoice. The sales tax is not included in the listed…
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