What to do if custom code in Zendesk breaks?
Find out how to get help if your custom code in Zendesk encounters issues.
What should I do if my custom code in Zendesk breaks?
If your custom code in Zendesk breaks, you'll need to seek help from the Community or search online. Since Zendesk does not support or guarantee custom code, they recommend posting any issues in the Community or looking for solutions online. This way, you can get assistance from other users who might have faced similar issues.
More related questions
Can I use custom code in Zendesk?
Yes, you can use custom code in Zendesk, but it's not officially supported. While Zendesk allows for customizations, they do not provide support or guarantees for any custom code you add. If you encounter issues, it's recommended to seek help from…
Does Zendesk provide support for custom code issues?
No, Zendesk does not provide support for custom code issues. While you can add customizations to your account, Zendesk does not offer support or guarantees for these customizations. If you need help, it's best to reach out to the Community or…
Where can I find help for custom code in Zendesk?
For help with custom code in Zendesk, you should turn to the Community or search online. Since Zendesk does not support custom code, they suggest posting any issues in the Community or looking for solutions online. This approach allows you to…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
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Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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