Viewing Email Activity in Zendesk Sell
How can I view email activity in Zendesk Sell?
You can easily view your email activity in Zendesk Sell by navigating to the Communication Center. Here, emails are organized into four tabs: Inbox, Suggested People, Sent, and Archived. Each tab helps you manage different aspects of your email correspondence.
In the Inbox tab, you can see all emails received from existing leads and contacts. The Suggested People tab shows emails from individuals not yet recorded as leads or contacts, allowing you to add them to your Sell account. The Sent tab displays all emails sent from Sell, as well as those sent using an integrated email product. Lastly, the Archived tab contains emails you've archived. You can also mark emails as read or unread, archive them, or search for specific emails. For more details, visit theoriginal link.
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How do I star messages in Zendesk Sell?
Starring messages in Zendesk Sell helps you keep track of important communications. You can star messages when you first create or edit them. To star a message, open the message on the lead, contact, or details page, and click the Star icon….
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Deleting a text conversation in Zendesk Sell is a straightforward process that removes the conversation from both the lead or contact page and the Communication Center. To delete a conversation, click the Communications icon, navigate to the Text…
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