You can view all your contributions in the Zendesk Help Center by clicking your profile icon and selecting 'My activities.' Here, you can see your posts and comments in both the community and articles.
To search for content in the Zendesk Help Center, simply use the search field. Start typing your query, and you'll see instant search results. You can also use double quotes to find multiple words or phrases and the minus operator to exclude…
The Zendesk Help Center consists of a knowledge base and a community platform. The knowledge base is organized into categories, sections, and articles, while the community allows for discussions and posts. You can search both simultaneously, with…
Content tags in the Zendesk Help Center help you find related content easily. Tags appear at the bottom of articles and posts, and clicking a tag opens a search results page with all content sharing that tag. This feature depends on your help…
In the Zendesk community, you can sort posts by newest, recent activity, votes, or comments. Within a post, comments can be sorted by date or votes. This helps you find the most relevant discussions quickly.
To make a post in the Zendesk community, click 'New post' on any community page, enter a title and details, and select a topic. You can format your post and add images or links. Remember to search for similar questions before posting.
To follow content in the Zendesk Help Center, navigate to the section, article, topic, or post you want to follow and click 'Follow.' You'll receive email notifications for new comments or posts, but not for updates to existing content.
Manage your subscriptions in the Zendesk Help Center by clicking your profile icon and selecting 'Activities.' Here, you can view and modify your subscriptions, choosing what content you want to follow or unfollow.
To share a link to a specific comment in Zendesk, click the options menu beside the comment and select 'Permalink.' Copy the link and paste it where you want to share it, directing users to the exact comment.