Viewing and Managing Ticket Fields in Zendesk
How can I view and manage my ticket fields in Zendesk?
Viewing and managing your ticket fields in Zendesk is essential for maintaining an organized support system. You can view all standard and custom ticket fields by going to the Fields page in the Zendesk Admin Center. To manage these fields, navigate to Admin Center > Objects and rules > Tickets > Fields, where you can edit existing fields or add new ones.
This functionality allows you to customize the information collected on tickets, ensuring that your team has all the necessary details to provide effective support.
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