To see where a specific management permission is applied in Zendesk, you need to access the User permissions section. Click the User permissions icon in the sidebar, then select Management permissions. From there, click on any management permission to view it.
Under the Permission name, you'll find an option labeled 'Applies to these articles'. Clicking this will show you a list of all articles where the selected management permission is applied. This feature helps you keep track of which articles have specific permissions set.
To view a list of articles with specific management permissions in Zendesk, you can use the Guide feature. Simply click the Manage articles icon in the sidebar, then click Filters and select Management permission. Choose the specific management…
Saving a list of articles with specific management permissions in Zendesk is straightforward. First, navigate to the Guide and click the Manage articles icon in the sidebar. Then, apply the desired filters by selecting Management permission and…