image for site

View Management Permission Applications in Zendesk

Learn how to view which articles have specific management permissions in Zendesk. Easily track and manage permissions across your knowledge base.

How do I view where a specific management permission is applied in Zendesk?

To see where a specific management permission is applied in Zendesk, you need to access the User permissions section. Click the User permissions icon in the sidebar, then select Management permissions. From there, click on any management permission to view it.

Under the Permission name, you'll find an option labeled 'Applies to these articles'. Clicking this will show you a list of all articles where the selected management permission is applied. This feature helps you keep track of which articles have specific permissions set.


More related questions

How can I view a list of articles with specific management permissions in Zendesk?

To view a list of articles with specific management permissions in Zendesk, you can use the Guide feature. Simply click the Manage articles icon in the sidebar, then click Filters and select Management permission. Choose the specific management…

What steps do I follow to save a list of articles with specific management permissions?

Saving a list of articles with specific management permissions in Zendesk is straightforward. First, navigate to the Guide and click the Manage articles icon in the sidebar. Then, apply the desired filters by selecting Management permission and…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites