Verify Zendesk Widget Code on Your Website
How do I verify if the widget code on my website matches Zendesk's code?
To verify if the widget code on your website matches the code from Zendesk, you need to compare the two. Start by copying the script from your Zendesk interface and searching for it in your website's source code.
If the codes don't match, it's best to remove the existing widget code from your website and re-add it using the correct script from Zendesk. This ensures that the widget functions properly and is up-to-date. For more details, refer to the originalZendesk help article.
More related questions
How do I find the Zendesk widget code on my website?
To find the Zendesk widget code on your website, you need to follow a few steps. First, copy a piece of the script to your clipboard. If you're using messaging, locate the script under Admin Center > Channels > Messaging, then click your widget…
What should I do if I can't find the widget code on my website?
If you can't find the widget code on your website, there are a few things you can try. First, ensure you've copied the correct piece of the script from your Zendesk interface. If the initial snippet doesn't work, try copying a different part of the…
How can I view the source code of my website to find the widget?
To view the source code of your website, you generally need to add 'view-source:' to the front of your URL. This method can vary slightly depending on the browser you are using. For detailed instructions specific to your browser, you can refer to…
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