Find Zendesk Widget Code on Your Website
How do I find the Zendesk widget code on my website?
To find the Zendesk widget code on your website, you need to follow a few steps. First, copy a piece of the script to your clipboard. If you're using messaging, locate the script under Admin Center > Channels > Messaging, then click your widget name and select Installation. Use the 'Copy to clipboard' option. For the Web Widget (Classic), navigate to Admin Center > Channels > Web Widget, click your widget name, and select Installation to copy the script.
Next, view your website's source code. This can vary by browser, but generally, you can add 'view-source:' to the front of your URL. Once you have the source code open, search for the script you copied earlier. If you can't find it, try copying a different snippet of the code and search again. Finally, verify that the code on your website matches the code from your Zendesk interface. If they don't match, remove the widget code entirely and re-add it to your website. For more details, check out the originalZendesk help article.
More related questions
What should I do if I can't find the widget code on my website?
If you can't find the widget code on your website, there are a few things you can try. First, ensure you've copied the correct piece of the script from your Zendesk interface. If the initial snippet doesn't work, try copying a different part of the…
How can I view the source code of my website to find the widget?
To view the source code of your website, you generally need to add 'view-source:' to the front of your URL. This method can vary slightly depending on the browser you are using. For detailed instructions specific to your browser, you can refer to…
How do I verify if the widget code on my website matches Zendesk's code?
To verify if the widget code on your website matches the code from Zendesk, you need to compare the two. Start by copying the script from your Zendesk interface and searching for it in your website's source code. If the codes don't match, it's best…
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